Privacy Policy

Privacy Policy Information

Effective Date: 12th February, 2026
Last Updated: 12th February, 2026

IntegroBooks (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website or engage our accounting, bookkeeping, tax, and payroll services.

IntegroBooks operates as a professional accounting and bookkeeping service provider in the United Kingdom. For the purposes of data protection legislation, IntegroBooks acts as the Data Controller of your personal data. If you have any questions regarding this policy, you may contact us using the details provided on our website.

We may collect personal information that you voluntarily provide when contacting us, engaging our services, or completing forms on our website. This information may include your full name, business name, postal address, email address, telephone number, date of birth, National Insurance number, Unique Taxpayer Reference (UTR), VAT registration details, payroll information, and financial records necessary for bookkeeping, statutory accounts preparation, corporation tax returns, self-assessment tax returns, and partnership tax returns. We only collect information that is relevant and necessary for delivering our professional services and complying with legal obligations.

In addition to information you provide directly, we may automatically collect certain technical data when you visit our website. This may include your IP address, browser type, device information, pages visited, and general usage data. This information is used to improve website functionality, maintain security, and enhance user experience.

We use your personal data to deliver our services, including preparing and submitting statutory accounts, VAT returns, payroll reports, corporation tax returns, and self-assessment filings to HM Revenue & Customs (HMRC) and Companies House where applicable. We also process your information to communicate with you, fulfil contractual obligations, comply with legal and regulatory requirements, maintain accurate records, prevent fraud, and improve our services. We will only process your data where we have a lawful basis to do so, including performance of a contract, compliance with a legal obligation, legitimate business interests, or your consent where required.

We do not sell or trade your personal data. However, we may share your information with trusted third parties where necessary for service delivery or legal compliance. These may include HM Revenue & Customs, Companies House, payroll software providers, cloud accounting platforms, IT and hosting service providers, and professional advisers. All third parties are required to handle your data securely and in accordance with applicable data protection laws.

We retain client records for a minimum period of six years in line with statutory accounting and HMRC requirements. After this period, personal data will be securely deleted, destroyed, or anonymised unless we are legally required to retain it for a longer duration.

IntegroBooks implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure cloud storage systems, encrypted communications where applicable, restricted system access, and password-protected environments. While we take reasonable steps to protect your information, no online transmission can be guaranteed to be completely secure.

Under UK data protection law, you have certain rights regarding your personal data. These include the right to access the personal information we hold about you, request correction of inaccurate data, request deletion where legally permissible, restrict or object to processing, request data portability, and withdraw consent where processing is based on consent. If you wish to exercise any of these rights, you may contact us directly. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Our website may use cookies to enhance user experience, analyse website traffic, and remember user preferences. You may control or disable cookies through your browser settings, although doing so may affect certain website functionalities.

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of those external websites and encourage users to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your personal data is handled, please contact IntegroBooks using the contact information provided on our website.